Shipping Policy

Last Updated: June 20, 2026

1. Order Lifecycle and Tracking

You can track the exact, real-time progress of your electronics and DIY kits by logging into your account and visiting the Orders page. Our fulfillment facility processes every order through the following distinct stages:

  • Created: Your payment was successful, and your order has securely entered our fulfillment system.
  • In Progress: Our team is actively picking, verifying, and preparing your electronic components.
  • Waiting to be Shipped: Your order is fully packaged in anti-static materials, labeled, and awaiting scheduled pickup.
  • Dispatched: The package has been handed over to the courier network. A tracking number will become active at this stage.
  • Delivered: The courier has confirmed successful delivery of the package to your specified address.

2. Domestic Shipping & Rates

We partner with trusted domestic courier networks to ensure your items arrive safely and securely. Shipping charges for your order will be calculated and displayed dynamically at checkout based on the total weight of your items and your delivery zip code.

3. Component Packaging

Electronics require specific care during transit. All sensitive components, microcontrollers, and raw boards are packed using anti-static (ESD) materials and adequate padding to prevent static discharge and physical damage during courier handling.

4. Damaged, Lost, or Stolen Packages

While we take every precaution in packaging your items, we do not have direct control over the package once it is dispatched to the courier network.

  • Damages: If your order arrives physically damaged, please save all packaging materials and damaged goods. Contact our support team within 48 hours of delivery with photographic evidence so we can file a claim with the courier and arrange a replacement.
  • Lost/Stolen: If your account status shows as "Delivered" but you have not received your package, please check with neighbors or your local delivery hub. If the package remains lost, contact us to initiate a courier trace.

5. International Shipping

At this time, we only ship to domestic addresses. We do not offer international shipping for our electronic kits and components.

6. Contact Details

For any questions regarding shipping delays, rates, or tracking issues, please reach out to us at:

Email: [email protected]

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